KENANGA INVESTMENT BANK BERHAD SUSTAINABILITY REPORT 2024 BASIS OF THIS REPORT OUR APPROACH TO SUSTAINABILITY KENANGA AT A GLANCE GOOD GOVERNANCE LEADERSHIP STATEMENTS SUSTAINABLE ECONOMIC GROWTH ENVIRONMENTAL STEWARDSHIP EMPOWERING PEOPLE AND COMMUNITIES APPENDIX 17 16 OUR APPROACH TO SUSTAINABILITY AN INSIGHT INTO OUR STAKEHOLDERS’ PERSPECTIVES Stakeholder engagement, assessment, and feedback are fundamental to our organisation. We continuously strive to enhance our engagement approaches through various communication channels to ensure that we connect with our stakeholders, understand their needs, and respond to their key concerns. THOSE WHO WE COLLABORATE WITH How We Engage Areas of Interest Our Commitment Regulators and Government Bodies • Participate in industry discourse and ensure adherence to applicable law, regulations and policies Employees • Engage through internal policies, meetings, emails, dialogues, training programmes, special events and performance appraisals Remisiers and Agents • Engage through policies and procedures, training programmes and special events Vendors • Collaborate through meetings, policies and procedures • Compliance culture • Cyber security and operational resilience • Training and development • Create a safe, inclusive and high-performing work environment • Embed our values of ethics, integrity and compliance throughout the organisation to drive a responsible business operations THOSE WHOM WE ARE ACCOUNTABLE How We Engage Areas of Interest Our Commitment Shareholders • Provide updates and gather feedback through meetings, reports and disclosures Clients • Provide products, tools, education and insights through our trading platforms, mass media channels, events, emails, websites and social media channels • Respond to queries, and gather input and feedback through social media channels, helplines and email • Cyber security and data protection • Portfolio performance • Financial inclusion • Financial literacy • Digitalisation • Responsible investing • New products and services • Market outlook • Enhanced client experience • Ensure our investors and shareholders are kept updated on how we embed ESG into our business strategy and operations • Incorporate feedback to create long-term, sustainable value for our stakeholders • Leverage innovation and technology to enhance the client experience THOSE WHOSE LIVES WE ENRICH How We Engage Areas of Interest Our Commitment Community Partners • Contribute to various social causes, particularly by supporting social enterprises • Encourage employee volunteerism and philanthropy Public • Disseminate investing knowledge through roadshows, social media channels and webinars • Community empowerment • Financial literacy • Create a positive impact on communities in need through targeted social investments and employee volunteerism • Enhance financial literacy in our communities empowering them to make decisions about their investments and financial resources 2024 ESG RATING AND RANKING PERFORMANCE We align ourselves with the widely recognised global sustainability standards and ratings, as demonstrated by our inclusion in leading indices. By consistently improving our performance and enhancing transparency, we aim to strengthen stakeholders' confidence in our commitment as a responsible financial institution. 3rd consecutive year of being included onto FTSE4Good Bursa Malaysia Index since the December 2022 review cycle. 92nd percentile with an overall ESG score of 4.2 among public listed companies in the FBM EMAS Index, as assessed by FTSE Russell in the December 2024 review cycle. 4.2 out of 5.0 - an improved overall ESG score in the December 2024 review cycle, up from 4.0 in the previous year’s review cycle, surpassing the financial sector ESG score average of 2.6. FTSE4Good Bursa Malaysia Index First-time CDP (formerly known as Carbon Disclosure Project) discloser with an initial score of C, demonstrating our efforts in tackling climate change and strengthening the transparency of our GHG emissions management and disclosures. CDP Rating “We continue to take a pragmatic approach with sustainability embedded in our core strategy, balancing responsible growth with business resilience while aligning with the interests of our key stakeholders. By integrating economic sustainability, environmental stewardship, social responsibility, and strong governance, we drive long-term value for our stakeholders and the communities we serve. Our commitment is clear: to shape a future where business priorities and sustainability go hand in hand, strengthening resilience against ESG risks while seizing emerging opportunities to drive the evolution of a forward-thinking financial institution.” CHUAH SZE PHING Group Chief Sustainability Officer and Head of Group Marketing and Communications, Kenanga Investment Bank Berhad
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